If a child is in immediate danger, call 999 now.
Non-emergency police: 101 · CEOP: ceop.police.uk · Childline: 0800 1111
Emergency Help

Clear steps, right now

Pick what's happening. We'll show what to do — and what not to do.

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Reach Out First · Confidential
Worried about your own thoughts or behaviour toward a child?

Free, anonymous UK helplines and self-help — before anyone gets hurt.

Immediate danger
  1. 1Call 999 (UK) if a child is in immediate danger.
  2. 2Stay with the child. Keep them safe and calm.
  3. 3Do not confront the other person online.
  4. 4Preserve messages if safe — do not download images.
Planned meeting
  1. 1Do not let the child attend.
  2. 2Call 999 if the meeting is imminent.
  3. 3Report to CEOP (ceop.police.uk).
  4. 4Preserve chat history in place — do not forward.
Missing child
  1. 1Call 999 immediately.
  2. 2Check location-sharing apps only to inform police.
  3. 3Contact trusted adults in your network.
  4. 4Prepare a recent photo for police.
Threats or blackmail
  1. 1Do not pay. Do not send anything more.
  2. 2Block the account from a safe device.
  3. 3Report to platform + CEOP + police (101).
  4. 4Preserve conversations; screenshot in place.
Image shared or requested
  1. 1It's not the child's fault. Reassure them.
  2. 2Do not forward or download the image.
  3. 3Use Report Remove (IWF / Childline) for under-18s.
  4. 4Contact CEOP and the platform's reporting tools.
Hacked account
  1. 1Sign out all sessions from a safe device.
  2. 2Reset password + enable two-factor authentication.
  3. 3Update the recovery email and phone.
  4. 4Check for forwarding rules and connected apps.
Location exposed
  1. 1Turn off location sharing in the app.
  2. 2Enable Ghost Mode / hide from map.
  3. 3Review who has access to real-time location.
  4. 4Talk with the child about who can see them.
Suspicious adult contact
  1. 1Block and preserve the messages.
  2. 2Report on the platform.
  3. 3Report to CEOP.
  4. 4Reassure the child — they are not to blame.
Child afraid to speak
  1. 1Do not press for details.
  2. 2Offer a trusted adult or Childline (0800 1111).
  3. 3Show the young-person help page together.
  4. 4Reassure: telling an adult is brave and helps.
Please do not
  • · Confront the other person online.
  • · Publicly name or accuse anyone.
  • · Forward intimate images — even to report them.
  • · Delete conversations before reporting.
  • · Take vigilante action.
  • · Store illegal imagery in cloud drives or email.