No-blame support

Bullying & Group-Chat Support

If a chat has turned mean, or you've been left out on purpose, Little OWL has a plan. You did not cause this.

Six steps that actually help

Stop the loop

Silence the chat โ€” don't leave (that erases evidence). Mute or archive so notifications stop hurting in real time.

Save the proof

Screenshot messages, usernames, dates and the chat title. Save to a folder called 'not for now'. Never edit or crop names out.

Block, then breathe

Block accounts after screenshots are saved. Blocking is a boundary, not a defeat. It's okay to feel wobbly for a day or two.

Tell one safe adult

You don't need the perfect words. Try: 'Something is happening online and I need help thinking about it.' That's enough to start.

Repair the day

Move your body, eat something warm, message one person who likes you as you are. Little OWL calls this 'refeathering'.

Escalate if it doesn't stop

In the UK: Report Harmful Content (reportharmfulcontent.com), Childline 0800 1111. In danger now: 999.

Words you can borrow

Copy these. Change a word. Say them out loud once before you send.

To a friend who joined in
โ€œThat wasn't okay and it hurt. I need space from the chat for a bit. I'm not looking for a fight โ€” I just need you to know.โ€
To a parent or carer
โ€œI don't want you to fix it or take my phone. I want you to sit with me while I show you what happened.โ€
To a teacher
โ€œI need to report something that happened online between school students. Can we talk somewhere private?โ€
To yourself, out loud
โ€œThis is happening TO me, not because of me. I am allowed to take up space online.โ€

Report where it happened

Instagram / Threads
Settings โ†’ Help โ†’ Report a Problem, or tap โ€ขโ€ขโ€ข on the post.
TikTok
Long-press the message โ†’ Report. Long-press a video โ†’ Report.
Snapchat
Press and hold the Snap or chat โ†’ Report.
Roblox
In-experience: Menu โ†’ Report Abuse. Or roblox.com/support.
Discord
Right-click user โ†’ Report. Enable 'Keep Me Safe' in Privacy.
WhatsApp
Chat info โ†’ Report Contact / Group. This forwards recent messages to Meta.